Start with the service you received
Describe the service, approximate date and the aspect you want us to understand. Keep the feedback factual and focus on communication, organisation and agreed work.
Keep personal information private
Do not include passport details, case documents, bank information or another person’s contact details. If a concern requires sensitive evidence, ask for the appropriate secure channel.
Permission to publish
Sending feedback does not automatically give permission to publish your name or story. We will seek separate consent before presenting an identifiable review. No testimonials or ratings have been fabricated on this website.
Request a response
If you want us to follow up, say so in your message to info@openworldvisas.com. For a complaint requiring investigation, use our complaints procedure.
